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OHQ's records suffice proof of a cost that is payable unless they are shown to be inaccurate. Customer will use its practical efforts to alert OHQ of any invoice dispute within fourteen (14) days of receipt of an invoice, complying with the process described in Area 15. If Client disagreements an invoice, the billing has to remain to be paid on schedule nonetheless OHQ will credit or reimburse Consumer if it is later on sensibly determined by OHQ or according to the disagreement resolution procedure outlined in Section 15 that the billing was incorrect and the Client is entitled to a credit rating or reimbursement.
Such revisions might consist of, without limitation, adjustments to the amounts of the Subscription Fees or Use Fees for OHQ Paid Solutions, changes to the use allowances included in the Prices Plans, and discontinuation of Pricing Plans. (a) Each such revision will certainly work after affordable advance composed notice is supplied to Customer (as an example, by being posted to the OHQ Site), other than that any such alteration that affects a Selected Paid Solution will relate to Client beginning at the start of a Paid Solution Term beginning no much less than thirty (30) days from the day which OHQ provides notice of such modification to Consumer according to Section 16.8.
If Customer does not terminate its use any kind of affected Selected Paid Solution prior to the effective day of such revision, Customer will be considered to have agreed to such revision with regard to such Selected Paid Service. (b) If a Rates Plan picked by Client is ceased, OHQ will provide Client with reasonable development notification of no much less than thirty (30) days and Client will be offered the choice of selecting a brand-new Prices Plan from then-current rates strategies provided by OHQ.
For avoidance of doubt, this paragraph does not relate to modifications to the Catalog, which are addressed in Section 7 (live virtual answering service).1. Customer represents that all info provided by Client and its customers to OHQ (consisting of, without restriction, all call details and details relating to Consumer's Charge card) is exact, up-to-date and complete at the time it is offered to OHQ
Client needs to whatsoever times abide by all regulations, laws, criteria and codes suitable about its use of OHQ Offerings and the Client's supply of its product or services to its customers. Consumer will not make use of any OHQ Offerings to involve in, or to motivate or assist others to take part in, any prohibited or deceitful tasks.
If a new Paid Solution Term begins earlier than 3 (3) days after such e-mail is sent out, Consumer will certainly sustain the appropriate Membership Charge for the new Paid Solution Term (the ""). The reliable date of such discontinuation will be either (i) the Requested Discontinuation Day, or must Client not mention an Asked for Termination Date, (ii) the last day of the Final Paid Service Term.
Where Consumer ends pursuant to this Section 10.1(b): (i). The Registration Costs that have been pre-paid will certainly be maintained and the OHQ Offerings readily available to Customer till the last day of the Last Paid Solution Term (subject to reinstatement charges under stipulation 10.3(e)) and the extra equilibrium of the Prepaid Use Credit rating will be kept by OHQ for future usage by Customer if Client makes a decision to re-instate or otherwise re-commence the OHQ Service according to Area 10.3(e); or (ii).
(b) Adhering to discontinuation of any kind of OHQ Solution, OHQ will certainly not be liable in any means for responding to phone calls, taking or providing messages, or doing any various other tasks about such OHQ Solution. (c) Upon discontinuation of all OHQ Providers, OHQ may terminate Client's Account and Customer's access to the Account.
(e) Adhering to termination of any type of OHQ Providers, OHQ will have no commitment to reinstate or otherwise recommence such OHQ Solutions. If OHQ chooses (in its discernment) to reinstate or otherwise recommence a terminated OHQ Providers, OHQ might call for that Consumer pay a reinstatement charge of $30 (to cover OHQ's affordable expenses in refining the reinstatement) Details gathered by OHQ from Customer and its customers might be utilized, revealed and shared by OHQ in accordance with OHQ's privacy plan as readily available on the OHQ Internet Site ("") and as may be modified once in a while.
The Controller thus selects the Cpu with respect to handling activities embarked on during the stipulation of assistant services. OHQ and Client acknowledge and agree that the Cpu is subject to the adhering to obligations: The Processor shall abide by the relevant Information Security Regulations and should: (a) only act upon the written guidelines of the Controller and ensure those acting under their authority do the exact same; (b) ensure that people refining the data are subject to a task of confidence; (c) utilize its ideal efforts to guard and shield all individual data from unsanctioned or unlawful handling, consisting of (however not limited to) accidental loss, devastation or damage; (d) ensure that all handling fulfills the demands of the GDPR and relevant Information Protection Laws; (e) ensure that where a Sub-Processor is used, they: just engage a Sub-Processor with the prior permission of the Controller; educate the Controller of any kind of intended adjustments worrying Sub-Processors; they execute a written contract consisting of the exact same data protection commitments as established out in these Terms; understand that any type of failing on the part of the Sub-processor to abide by the Information Security Rule, the Cpu remains fully reliant the Controller for the performance of the Sub-Processor's commitments; and help the Controller in providing subject gain access to and allowing data topics to exercise their rights under the Data Defense Laws.
The Controller shall carry out ample and ideal onboarding and due persistance look for all Processors, with a full assessment of the required Data Defense Law needs. The Controller shall validate that the Cpu has sufficient and documented processes for information violations, information retention and data transfers in location. The Controller will acquire proof from the Processor as to the: (a) verification and integrity of the staff members utilized by the Processor; (b) any kind of certifications, certifications and policies as described in the onboarding process; (c) technical and operational measures made use of in safeguarding the Personal Data; and (d) procedures in position for allowing information based on exercise their civil liberties, including (but not limited to), subject gain access to demands, erasure & rectification procedures and restriction of processing steps.
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