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OHQ's records are adequate proof of a charge that is payable unless they are shown to be inaccurate. Client will use its practical efforts to inform OHQ of any invoice conflict within fourteen (14) days of invoice of an invoice, following the procedure detailed in Section 15. If Consumer conflicts an invoice, the invoice needs to remain to be paid on time nonetheless OHQ will certainly credit or reimburse Consumer if it is later fairly identified by OHQ or according to the disagreement resolution process detailed in Section 15 that the billing was wrong and the Consumer is entitled to a credit history or refund.
Such modifications might consist of, without limitation, changes to the quantities of the Membership Costs or Usage Charges for OHQ Paid Solutions, changes to the usage allocations consisted of in the Rates Plans, and discontinuation of Prices Plans. (a) Each such alteration will work after reasonable advance composed notification is supplied to Client (for instance, by being uploaded to the OHQ Site), except that any kind of such revision that impacts a Selected Paid Service will use to Customer starting at the beginning of a Paid Service Term starting no much less than thirty (30) days from the date which OHQ gives notification of such alteration to Client based on Area 16.8.
If Client does not end its usage of any kind of afflicted Selected Paid Solution prior to the effective day of such revision, Client will certainly be deemed to have accepted such modification with respect to such Selected Paid Solution. (b) If a Prices Strategy picked by Consumer is stopped, OHQ will supply Client with practical development notification of no much less than thirty (30) days and Consumer will be given the alternative of choosing a new Prices Strategy from then-current prices strategies offered by OHQ.
For avoidance of uncertainty, this paragraph does not put on changes to the Catalog, which are dealt with in Area 7 (live receptionist).1. Client represents that all details given by Consumer and its callers to OHQ (consisting of, without limitation, all call information and info relating to Client's Charge card) is accurate, up-to-date and complete at the time it is offered to OHQ
Consumer needs to at all times abide by all laws, regulations, criteria and codes relevant about its use OHQ Offerings and the Client's supply of its product or services to its callers. Customer will certainly not utilize any type of OHQ Offerings to participate in, or to motivate or aid others to take part in, any kind of illegal or deceitful tasks.
If a new Paid Service Term starts earlier than 3 (3) days after such email is sent out, Consumer will certainly incur the suitable Registration Fee for the new Paid Service Term (the ""). The effective date of such discontinuation will certainly be either (i) the Asked For Discontinuation Day, or should Consumer not specify a Requested Discontinuation Date, (ii) the last day of the Last Paid Service Term.
Where Client terminates according to this Section 10.1(b): (i). The Registration Fees that have actually been pre-paid will be preserved and the OHQ Offerings offered to Customer until the last day of the Last Paid Service Term (subject to reinstatement charges under condition 10.3(e)) and the extra balance of the Prepaid Usage Credit rating will be preserved by OHQ for future use by Customer if Client chooses to re-instate or otherwise re-commence the OHQ Solution pursuant to Area 10.3(e); or (ii).
(b) Following termination of any type of OHQ Solution, OHQ will not be responsible in any type of way for addressing phone calls, taking or supplying messages, or carrying out any type of various other activities about such OHQ Solution. (c) Upon termination of all OHQ Services, OHQ might end Customer's Account and Consumer's access to the Account.
(e) Following discontinuation of any OHQ Services, OHQ will certainly have no responsibility to reinstate or otherwise recommence such OHQ Providers. If OHQ chooses (in its discretion) to renew or otherwise recommence an ended OHQ Solutions, OHQ may need that Client pay a reinstatement cost of $30 (to cover OHQ's sensible expenses in processing the reinstatement) Information collected by OHQ from Consumer and its customers may be used, revealed and shared by OHQ according to OHQ's personal privacy policy as offered on the OHQ Site ("") and as might be modified once in a while.
The Controller thus designates the Cpu with regard to processing tasks carried out during the arrangement of receptionist solutions. OHQ and Client acknowledge and concur that the Processor is subject to the following obligations: The Cpu will abide by the appropriate Data Defense Rules and have to: (a) just act on the written directions of the Controller and make certain those acting under their authority do the very same; (b) ensure that individuals refining the information go through an obligation of self-confidence; (c) utilize its finest efforts to safeguard and secure all individual data from unsanctioned or illegal processing, including (however not limited to) unintended loss, damage or damage; (d) make sure that all processing satisfies the demands of the GDPR and relevant Information Security Regulation; (e) ensure that where a Sub-Processor is utilized, they: just engage a Sub-Processor with the previous authorization of the Controller; notify the Controller of any type of intended changes worrying Sub-Processors; they apply a composed agreement having the very same information defense obligations as established out in these Terms; recognize that any type of failing on the component of the Sub-processor to comply with the Information Protection Laws, the Cpu remains totally reliant the Controller for the efficiency of the Sub-Processor's responsibilities; and aid the Controller in supplying subject access and enabling information topics to exercise their rights under the Information Security Laws.
The Controller shall lug out adequate and proper onboarding and due diligence checks for all Cpus, with a full evaluation of the obligatory Information Security Law needs. The Controller will verify that the Processor has adequate and recorded procedures for data breaches, data retention and data transfers in location. The Controller shall get evidence from the Processor regarding the: (a) verification and integrity of the employees utilized by the Cpu; (b) any certifications, accreditations and policies as described in the onboarding process; (c) technological and functional procedures made use of in guarding the Personal Data; and (d) procedures in position for permitting information topics to exercise their legal rights, including (but not limited to), subject access demands, erasure & rectification treatments and restriction of processing procedures.
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